23rd January, 2022 / 15:30 -
2nd February, 2018
Mobile devices with capacitive touch screens, such as smartphones and tablets have, in a few short years, transformed the way we interact with technology and our surroundings.
They proliferate and disrupt almost every commonplace routine, serving as an anchor to our personal digital worlds, and a handheld portal by which we can seemingly accomplish any typical computing task, and more. Around our mobile devices sits a myriad of other technologies which users concurrently engage with. Many of these cross-device interactions and multi-device ecosystems are rich, and well supported; others are of limited success.
Recently there has been a transformative shift towards engaging with mobile devices while watching television – for example, engaging in a Twitter debate about a television programme whilst watching, or Googling an actress when we cannot recall her name. In fact, this has become one of the most commonplace instances of multi-device usage. It is of no surprise, then, that content creators such as the BBC, Netflix and YouTube wish to create applications and content to support these behaviours, with a view to provide more engaging multi-device content. Currently, however, this use-case is un-designed; current digital content and applications do not reflect the subtle variations in viewer attention, our physiological capabilities, or the additional mental effort such scenarios imply. For instance, one may recall missing television content while engaging with their mobile device – having to rewind or pause content.
This presentation explores my PhD work which aims to address this inter-device tension in two main ways: by further understanding the current issues faced by users when dual-screening, and by designing a series of technological interventions for managing cross-device attention. With a series of empirical studies, these are then evaluated, towards providing more harmonious cross-device content and interactions.