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21st May, 2013

Challenging Conversations

Event Details

Date:
21st May, 2013
Time:
1.30pm - 4.30pm
Venue:
Institute of Education
Price:
£70.00; £60.00 for members

Sue Hellman and Jenny Francis, LCLL

In this workshop we look at how to manage the challenging and often difficult conversations that you come across as a leader. The conversation may be offering feedback for a task or lesson which does not reach the required level of quality, failure to deliver or addressing unprofessional behaviour. This practical session will provide you with a framework to elicit a successful outcome.

For further information please visit the IOE website of contact Adrian Hall at londoncentre@ioe.ac.uk.


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