7th February, 2014 / 11.00am - 4.00pm
21st May, 2013
Sue Hellman and Jenny Francis, LCLL
In this workshop we look at how to manage the challenging and often difficult conversations that you come across as a leader. The conversation may be offering feedback for a task or lesson which does not reach the required level of quality, failure to deliver or addressing unprofessional behaviour. This practical session will provide you with a framework to elicit a successful outcome.
For further information please visit the IOE website of contact Adrian Hall at londoncentre@ioe.ac.uk.
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